Certificate Programme in Lean Service Delivery

-- viewing now

Lean Service Delivery: Transform your service operations. This certificate program equips professionals with lean principles and process improvement techniques.

4.0
Based on 2,018 reviews

6,217+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

Learn to eliminate waste, enhance efficiency, and boost customer satisfaction. Ideal for service managers, team leaders, and anyone seeking to optimize workflows. Develop skills in value stream mapping, Kaizen events, and problem-solving. Gain practical experience through real-world case studies and simulations. Improve your organization's performance using proven methodologies. Earn a valuable industry-recognized certificate. Enroll today and unlock your organization's full potential. Explore the program details now!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Lean Principles and Thinking
• Value Stream Mapping in Services
• Waste Elimination Techniques in Service Delivery
• Process Improvement Methodologies (e.g., Kaizen, 5S)
• Measuring and Monitoring Service Performance
• Lean Leadership and Culture Change
• Problem Solving and Root Cause Analysis
• Customer Focus and Service Design
• Implementing Lean in a Service Environment
• Continuous Improvement and Sustainability

Career path

Lean Service Delivery: UK Job Market Outlook

Career Role Description
Lean Service Delivery Manager Oversees Lean projects, improving efficiency and customer satisfaction within service organizations. High demand due to increasing focus on operational excellence.
Lean Six Sigma Consultant (Service Sector) Applies Lean Six Sigma methodologies to improve service processes, reducing waste and enhancing quality. Strong analytical and problem-solving skills are essential.
Process Improvement Specialist (Service) Identifies and eliminates bottlenecks in service delivery processes, leveraging Lean principles for optimal performance. Expertise in process mapping and data analysis is crucial.
Service Operations Analyst (Lean Focused) Analyzes service operations, identifying areas for Lean improvement and recommending solutions to enhance efficiency and customer experience. Data-driven role requiring strong analytical skills.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE PROGRAMME IN LEAN SERVICE DELIVERY
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
}
SSB Logo

4.8
New Enrollment
View Course