Executive Certificate in Quality Function Deployment

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Quality Function Deployment (QFD) is a powerful methodology for translating customer needs into product and service requirements. This Executive Certificate equips professionals with practical QFD skills.

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About this course

Learn to use House of Quality techniques. Ideal for engineering, manufacturing, and product development leaders. Master process improvement and customer satisfaction strategies. Gain a competitive advantage. Enhance your leadership capabilities. Enroll today and transform your organization's approach to product development. Discover the power of QFD.

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Course details

• Introduction to Quality Function Deployment (QFD)
• Voice of the Customer (VOC) and Customer Requirements
• House of Quality Development and Interpretation
• Relationship Matrices and Prioritization Techniques
• Deployment of QFD across different functions
• Target Setting and Process Planning
• QFD for Product Design and Development
• QFD for Service Improvement
• Measuring and Monitoring QFD Effectiveness
• Case Studies and Best Practices in QFD Implementation

Career path

Career Role (Quality Function Deployment) Description
Quality Manager (QFD Expert) Leads QFD implementation, drives process improvement, and ensures quality standards across projects. High demand in manufacturing and automotive.
Quality Engineer (QFD Specialist) Applies QFD principles to product development, analyzes customer needs, and optimizes designs. Strong analytical and problem-solving skills are vital.
Process Improvement Consultant (QFD Certified) Provides QFD-based consulting services to various industries, helping organizations streamline operations and boost efficiency. Requires strong communication skills.
Project Manager (QFD Implementation) Manages QFD projects from initiation to completion, coordinating teams and ensuring deliverables are met. Expertise in project management methodologies is essential.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Skills you'll gain

Quality Improvement Customer Requirements Cross-Functional Teamwork Product Development

Course fee

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Earn a career certificate

Sample Certificate Background
EXECUTIVE CERTIFICATE IN QUALITY FUNCTION DEPLOYMENT
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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